FAQ
On this page, you will find all the answers to our frequently asked questions! For more information, visit our policy section!
DO YOU ISSUE REFUNDS?
We want you to be 100% satisfied with your purchase, but due to hygienic and sanitary reasons, purchases with 888angelzzz are non-refundable, including shipping fees.
If you would like to request a refund, please visit our Store/Shipping policy page for more information.
WHAT IS YOUR SHIPPING INFORMATION?
As of now, we only ship to Canada and to the USA. Please allow 1-5 business days for processing time and 3-30 business days for shipping depending on destination that the package is being sent to. We will try our best to process your order and ship them out as soon as possible.
There are flat rate shipping fees:
CANADA (Prices in CAD)
Standard Shipping: $8.88 (3-15 business days)
Free Standard Shipping: Purchases over $80.00 before tax
UNITED STATES (Prices in CAD)
Standard Shipping: $22.00 (5-30 business days)
Free Standard Shipping: Purchases over $100.00 before tax
888angelzzz is not responsible for additional shipping / delivery custom fees
HOW CAN WE CONTACT YOU?
We are always happy to assist you with any questions or concerns you may have. Send us an email at info@888angelzzz.com and we will get back to you as soon as possible. If the matter is urgent, please emphasize your issue in the subject line so that it is easy for me to attend to your needs and make sure the issue is resolved!
WHAT IF I RECEIVED THE WRONG ITEM?
If you received the wrong item, our apologies! 888angelzzz will send you the correct item. If the item is not in stock, we will issue a refund for the item that was not received.
WHAT HAPPENS WITH DELAYED PACKAGES AND/OR LOST, DAMAGED, STOLEN, PRODUCTS?
Once we have shipped your order, 888angelzzz is not responsible for delayed packages and/or packages that are lost/damaged/stolen. For any questions, inquiries, and/or concerns, feel free to email us at info@888angelzzz.com and/or contact the shipping courier. We will try our best to resolve the issue.
HOW DOES YOUR HOMEMADE / HANDMADE PRODUCTS WORK?
ALL of our homemade and handmade products are made with love from scratch.
Majority of our items are organic, natural, vegan, and cruelty free. Please read the description of each item due to the fact that some options do not contain organic or natural ingredients. All ingredients that are used will be in the description of each product. Ingredients are listed in descending order by weight / percentage. Please read ingredient list before purchasing. We are not responsible for any allergic reactions.
BUSINESS RIGHTS:
888angelzzz has the right to refuse service and ban people from shopping with us. 888angelzzz is a registered business so therefore taking our logo and/or breaching our policy and/or terms of service will result in legal action.